Bense & Eicke
Bense & Eicke Saddle Soap with Sponge
Bense & Eicke Saddle Soap with Sponge
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Made with natural plant extracts and beeswax it removes the toughest of dirt while maintain soft and supple leather.
Includes a sponge for easy application.
Bense & Eicke are a Germany company. All of these products are manufactured in Germany and shipped immediately to maintain product quality and effectiveness.
500ml jar
Shipping & Returns
Shipping & Returns
sometimes it's not the right fit, colour or style for you. we get it!
Exchanges
not the right fit?!
No problem, we offer a 14 day exchange on all our Saddle Co branded wear.
For exchanges, please contact us at saddlecoaustralia@hotmail.com with:
> your order number
> what item you would like to exchange
> what you would like to exchange it for
We will respond as soon as possible confirming we have stock available for the exchange as well as the return address.
Once we respond and confirm we have the correct stock to exchange, whether you are from Australia or International, please ensure your item is returned to the correct address below.
We recommend using a tracked and signed service and to keep your receipt as this is your proof of postage for if the item becomes lost in transit.
When returning your parcel please include a note with the following details:
- Your order number
- Your full name
- Your email & phone number
For sold out stock: any items that are sold out at the time of request for an exchange, we are unfortunately unable to offer an exchange or refund for this item. We can offer a return for store credit.
We do not offer refunds on "change of mind" bases. Refunds are only offered if product is deemed faulty.
Exchanges will be refused if tags are missing, damage, dirty or has excessive wear.
Please note we don't offer returns, refunds, exchanges or store-credits for change of mind or wrong size purchased on all sale/discounted items.
FAULTY & INCORRECTLY RECEIVED GOODS
Faulty items may be returned outside of our regular return period providing the item is still under warranty.
We will reimburse return shipping costs for faulty and incorrectly received goods.
If you believe an item you have purchased from us is faulty or is different to what you have ordered, please email us and we will be in touch within 24 hours. Please email any supporting photos to saddlecoaustralia@hotmail.com
Please DO NOT post back any items until you have completed the ‘Returns Form ’ and have received confirmation from us to return your item.
Further details regarding returning your items, such as our return address, will be emailed to you once we have received your Return Form and your return has been approved.
Size guide
Size guide
We keep our products honest, and this includes our sizes too!
The following is an approximate guide to our breeches, riding tights and base layer product sizing.
Our equestrian apparel is very true to size. If you tend to be in-between sizes, our recommendation would be to size down due to the stretch in the fabric. However, if you like a flowing fit (loose fit) we would recommend a size up.
For an example:
Model normally wears between a size 8-10 in base layers.
> Fitted style - recommend a size small
> Flowing fit (loose fit) - recommend a size medium
If you have any queries about size or fit, please send us an email to saddlecoaustralia@hotmail.com and we will be pleased to help.
making life simple...
and shopping online even easier!
> We've made our sizes honest
> Accurate size guide provided
> No photoshopped images,
products are as you see them!
> Hassle-free exchanges
> Free shipping on orders over $150
> Afterpay and Zippay options available!
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Free Shipping
On orders placed over $150.00 AUD, excludes saddle purchases.
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Hassle-Free Exchanges
Not the right fit? That’s okay! We offer 7 day exchanges! Simply email us at saddlecoaustralia@hotmail.com to organise the return.
Unfortunately, we cannot offer exchange/returns on sale items.